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Services What We offer Is Love B&W Photography hands ring DRH Consultancy SPA Advisory Daniella Russell Harper Services Page

WHAT WE OFFER 

Services What We offer B&W Photography hands drawing designing planning DRH Consultancy SPA Advisor

A New World Standard in Spa well-being

 

The firm delivers projects ranging from commercial to private, both small and large scale, urban to destination driven. Every project is approached with maximum dedication across all stages of spa design and construction ranging from, sustainability studies & green practices, feasibility studies, operational quality management, accounting and feasibility, conceptualisation and detailed design formulation, through to monitoring construction on-site, procurement, dressing and handover.

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DRH offers a range of advisory services that will create a space that is different to surrounding spas, tailored to the market needs and bring in significant revenue at the same time. The DRH handpicked team of experts, craft a plan to provide each client with solutions to both current and future consumer needs, including the stress epidemic, taking a new integrative mental wellness approach, encouraging beauty from the inside out, and a holistic method of finding peace through mindfulness and nature elements.


DRH also embraces  conscious well-being  and encourages a sustainable approach including building and refurbishing, using sustainable materials, along with environmentally friendly practices throughout daily operations and wellness programming.

Every project is structured with agreed key performance indicators to help manage the project and to maintain harmony between return-on-investment to clients and the return-on-wellness to consumers. 

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OUR SERVICES

SPA Advisory

SPA ADVISORY SERVICES

CONSULTANCY

  • Site inspection and evaluation

  • Performance audits, including review of existing financial performance levels

  • Operational criteria, including evaluation of current guest and associate experiences

  • Mentoring and wellness planning

  • Development of vision, mission, and strategy realignment and planning

  • Sustainability, planning and solutions

Project Planning

CREATION

SPA CONCEPT DEVELOPMENT

  • Background, property and competitive market research

  • Sustainability planning and solutions

  • Comprehensive feasibility studies

  • Facility area program

  • Preliminary spa concept design layout

  • Preliminary financial projections

  • Conceptual presentation 

  • Preliminary wellness, spa & fitness operating FF&E and OS&E report

SPA SCHEMATIC DESIGN
supported by DR Global chosen Architect & ID

  • Project planning liaison with project consultants

  • Technical services review and brief

  • Schematic progress drawing coordination, review and recommendations

  • Sustainable design planning

SPA DESIGN DEVELOPMENT

  • Design development and technical services

  • Coordination of architecture / interior design layouts, features and FF&E

  • Full facility detail planning, Liaising and review with project team

  • Detailed wellness, spa & fitness operating FF&E schedules

  • Sustainable systems, equipment, materials and finishes recommendations

CONSTRUCTION ADMINISTRATION / DESIGN IMPLEMENTATION

  • Specified FF&E & OS&E review against plans

  • Timely response to all site queries

  • Site inspection, FF&E installation review and inspection report

CONSTRUCTION DOCUMENTATION

  • Document review

  • Bid analysis

SPA PROJECT PLANNING

Operational Support

PRE-OPENING & OPERATIONAL SUPPORT SERVICES 

LEADERSHIP

  • Preparation of detailed critical timeline

  • Sustainability practices

  • Spa branding development

  • Spa treatment and services programming

  • Signature menu of services

  • Product selections and development

  • Spa facilities, equipment and supply specification

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  • Spa financials and reporting

  • Staffing and organization

  • Spa service standards and training programs

  • Communications & marketing 

  • Information technology (IT) systems

  • Final facility review, soft launch, and opening (on-site)

  • Spa leadership monitoring and development

Management

POST-OPENING
OPERATIONAL

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MANAGEMENT SERVICES

SOLUTIONS

SPA MANAGEMENT SOLUTIONS

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  • Management assistance and support

  • Branding

  • Third-party operator sourcing

  • Operational and financial criteria

  • Staff recruitment assistance

  • Training formats & workshops

STAFFING

  • Spa treatments, services and programming components

  • Facility operations and administration

  • On-going communications, including site visits, operational audit reports and action plans.

  • Branding & communications strategies 

  • Membership programs

  • Special events programming

Daniella is a great coach and mentor with a true love for the art of spa and wellness. I highly recommend her as a mentor, coach and consultant, and I continue to work with her to this very day on various well-being and spa projects.

- Vyara Tosheva - Wellness, Spa and Retreat Consultant.

testimonials
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